March 10, 2009
Abstract
Peter Drucker coined the term knowledge worker in 1959 to refer to one whose work is primarily involved with the development or use of knowledge. Knowledge workers are valued for the knowledge or intellectual abilities rather than there ability to perform manual labor. Knowledge worker management systems are fundamentally different from traditional task management systems used for manual labor. Unlike task management systems, where management plans and directs the work, knowledge workers must manage themselves. In some professions where knowledge workers are primarily organized into teams, like software development, these teams must also be able to organize and manage themselves.
While these principles of knowledge worker management are easily understood, translating these principles into an effective, efficient, and operational self-management system can be very challenging. Implementing these self-management systems is also difficult due to the cultural change involved and the early failures that are likely when an untested approach is first fielded.
This presentation will describe the team building and team management methods in SEI’s Team Software Process (TSP), the approach used to establish the preconditions for a self-directed team, and the performance of such teams. TSP is an operational process for software development teams based on principles of knowledge worker management. TSP also shares a common heritage with SEI’s Capability Maturity Model Integration, addressing many of the process areas and practices in the CMMI.
See http://www.sei.cmu.edu/tsp/ for more information on the PSP and TSP.
RESERVATIONS: No reservations are necessary, but please email to Winsor Brown or Julie Sanchez to ensure that you are notified of any possible room changes.
Your Presenter: Jim Over joined the Software Engineering Institute (SEI) in 1987 as a senior member of the technical staff and has been manager of the Team Software Process Program at the SEI since 1994. He has more than thirty-five years of technical and management experience in the software engineering industry. Jim Over received an award in March 2000 from Boeing Corporation for innovation and leadership in software process improvement. His interests include process and quality management. He is the co-author of several SEI publications on software process definition and improvement. He attended Northern Illinois University. .
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Logistics
** NOTE DIFFERENT DAY, EVENING, and LOCATION **
Location:USC Seeley G. Mudd Building Room 226
near parking structure A near Gate 8 off Vermont north of Exposition Blvd.
Directions: http://csse.usc.edu/csse/event/2009/ARR/pages/directions.html but scroll down to the text. The map is for another event.
Map: http://csse.usc.edu/csse/event/2009/ARR/images/directions_upc_map.gif
Map Legend: http://csse.usc.edu/csse/event/2009/ARR/images/directions_upc_map-index.gif
110 (Harbor Fwy) North:
Take the Exposition exit. Go straight through the 37th Street light. Keep left. Go under the freeway bridge. Cross Flower and Figueroa St. Turn right at onto Vermont Ave. Enter campus at next signal, Gate #8, Downey Way. You will have to pay for parking. Park in Parking Structure A.
110 (Harbor/Pasadena Fwy) South:
Take the Exposition exit, cross Figueroa St. Turn right onto Vermont Ave. Enter campus at next signal, Gate #8, Downey Way. You will have to pay for parking. Park in Parking Structure A.
Walk to the building Seeley G. Mudd (SGM on map)
SGM is directly north east of parking structure. Room 226.
Time: 6:00-8:30 PM
Admission: Free, but there is a fee for parking.
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