California State University, Long Beach
Reach Higher: College of Continuing and Professional Education
 

Communication Skills for the HR Professional

As a HR Professional, communicating effectively with others is critical to you and your organization. This course goes beyond typical communication training by providing up-to-date, research-based information on how people interact and understand one another.

Gain a fresh perspective and learn new tools to become a genuinely effective communicator. This course is highly interactive with opportunities to create a communication improvement plan for you and your working environment.

Topics Include:

  • Verbal and non-verbal communication techniques
  • Communication cycle and the various methods
  • How to build trust to create an open communication work climate
  • Effective listening techniques
Instructor:
David Bennett PhD, Consultant in the areas of organizational development, strategic planning, and workplace improvement. His experience includes former positions as the manger of corporate training at FHP, Inc. and the Director of Training at Wellpoint, Inc.  

Additional Information